The January marketing work you’ll be thankful you did by summer

By Lottie Owen-Jones

January often gives you something that is rare for most of the year: a little space to think.

If you run a small business, you know that by June or July your days look very different. You’re dealing with customers, staff, stock, suppliers and the general pace of things picking up. Marketing decisions often get pushed to the side or made quickly just to keep things moving.

Instead of setting big goals for the year, it can be more useful to think about what your future self will appreciate having in place. These are the kinds of things that quietly make the rest of the year easier.

Below are a few marketing decisions that don’t always feel urgent in January, along with practical ways to approach them while you have the headspace to do so.

1. Get clear on who you are actually trying to attract

Most small businesses think they know their customer, but the picture is often too broad to be useful. If your answer is “anyone who needs what we sell,” your marketing will always feel vague.

A better starting point is to look at reality rather than intention.

How to do this:

  • Look at your last 20 to 30 customers and notice the patterns. Consider age, location, budget, needs and how they found you.

  • Ask yourself who was easy to work with and who you would happily work with again.

  • Write a short paragraph describing that person as if you were explaining them to a new team member.

You are not locking yourself into only serving one type of customer. You are simply choosing who your marketing is speaking to most clearly. When things get busy later in the year, this clarity saves a lot of time and indecision.

2. Fix one core issue before adding anything new

January often brings the urge to try something new. A new platform, a new campaign or a new idea that feels like it might unlock growth. In practice, most problems come back to one or two foundational issues that have been left unresolved.

How to do this:

  • Look at your customer journey from first contact to purchase. Identify where people tend to drop off or get confused.

  • Ask recent customers what nearly stopped them from buying.

  • Choose one area to focus on, such as your homepage, your booking process or how you explain your offer.

Improving one core area usually has more impact than launching something new. By summer, you will be glad you fixed the thing that was quietly holding everything else back.

3. Decide what you want your business to be known for

This does not need to be a formal brand document. It does need to be written down somewhere.

When this is unclear, marketing becomes inconsistent. One week you talk about price, the next about quality and the next about speed. Customers struggle to understand what really sets you apart.

How to do this:

  • Write down three words or phrases you want customers to associate with your business.

  • Write down one thing you do better than most competitors, even if it feels simple.

  • Write down one thing you deliberately do not try to compete on.

Keep this somewhere visible. When you are creating content or planning a promotion later in the year, this helps you stay focused and confident in your messaging.

4. Choose consistency over trying to do everything

Many small businesses burn out on marketing because they feel they should be everywhere. Social media, email, ads, partnerships, promotions and events all at once. In reality, doing a few things consistently works far better.

How to do this:

  • Choose one or two marketing channels that already show signs of working.

  • Decide what consistency looks like for you. This might be one post a week or one email a month.

  • Write down what you are not going to focus on this year so you can stop feeling guilty about it.

By summer, when your energy is stretched, you will be glad you set expectations that were realistic from the start.

5. Set up a simple way to tell what is actually working

Marketing feels frustrating when you cannot tell whether your effort is paying off. You do not need complex systems to fix this. You just need a few clear signals.

How to do this:

  • Decide how you will track where new customers come from. This can be as simple as asking them.

  • Pay attention to which offers or services sell most consistently.

  • Review this information once a month and make notes on what you notice.

This gives you confidence in your decisions later in the year. Instead of guessing or copying others, you will have your own evidence to guide you.

6. Get support before things feel urgent

Many business owners wait until something is not working before asking for help. At that point, everything feels more stressful and reactive. January gives you a chance to get perspective without pressure.

How to do this:

  • Identify one area of marketing where you feel unsure or stuck.

  • Look for advice that helps you think clearly rather than pushes quick fixes.

  • Have conversations early, before sales dips or deadlines force rushed decisions.

By summer, you will be glad you made thoughtful choices when you had the time to do so.

A final thought

The businesses that feel strongest halfway through the year are rarely the ones that did the most marketing. They are usually the ones that made a few steady decisions early on and followed through when things got busy.

January is not about doing everything. It is about putting a few things in place that support you when time and energy are tighter.

If you would like to have a conversation about what to prioritise now and how to plan ahead so that future you is grateful for the decisions you made, we would be happy to talk. You can get in touch with us here and we can take a look at what will make the biggest difference for your business over the next six months.